#region PortfolioManifest

// Author: Dan Damit
// Role: IT Service, Support, Engineering, and Administration
// Purpose: Technician-grade professional portfolio

Education

University of Phoenix - Associates in Information Technology (3.85 GPA)
Graduated: April 27, 2014

Work History

Information Technology Analyst - Value Added Distributors, LLC.
Dec 2025 - Present

• Deployment of workstations and mobile devices
• MDT (Microsoft Deployment Toolkit)
• SQL Server administration and Query design
• EDI (Electronic Data Interchange) support
• IT Support I and II onsite
• Hardware and software troubleshooting
• PowerShell Scripting/Automation
• On-Prem and Cloud infrastructure support
• Network infrastructure support
• Printer and peripheral support
• AD and AAD management

Field Engineer II - Advantage Technologies
Feb 2024 - Dec 2025

• Remote and onsite service and support
• Project management for deploying network, server, backup, and workstation infrastructure
• Domain network and dental practice software database management
• Workstation and operatory configuration, x-ray sensor driver support
• Integration of 3rd party products into practice management
• NinjaOne RMM automation platform scripting
• Developed Workstation Deployment software suite

Specialist, ICT - Suominen Corporation
Jan 2023 - Aug 2023

• IT support for entire Green Bay site
• AD user and computer management
• Hardware and mobile device deployment
• Printer and forktruck tablet support
• Network support and server upgrades (2008 → 2019)

IT Systems Analyst - RMM Solutions / New Era Technologies
Jan 2020 - Jan 2023

• Onsite client support, hardware upgrades, VM migrations
• Duo MFA deployment, Microsoft 365 and Azure AD administration
• Hybrid email environments and public DNS record management
• VLANing design and network security best practices
• Network diagnostics, Fortinet and UniFi firewall rule design
• Designed and optimized campus wide WiFi for Wisconsin Operating Engineers Local 139 Training Center

IT Systems Technician II - Northlakes Community Clinic
Nov 2018 - Dec 2019

• Tier 2 support for software, hardware, phone systems, printers
• Windows-heavy environment, VMWare duties
• Designed automated WiFi auth with NPS and RADIUS using AD groups

IT Systems Analyst - RMM Solutions
Jun 2017 - Nov 2018

• L2 support for endpoints, servers, network infrastructure
• PowerShell and Task Scheduler automation
• ConnectWise Automate scripting and documentation

Service Desk Engineer - Dedicated Computing / RMM Solutions
Apr 2017 - Jun 2017

• 90% remote L1/L2 help desk support
• Supported 200+ clients, 12+ managed services customers
• Documentation, Kaseya VSA, IT Glue, Labtech Automate
• Minor vSphere and Cisco ASA GUI configuration

Computer Production Technician - Dedicated Computing
Sep 2016 - Apr 2017

• Hardware troubleshooting and integration
• Team-based QA and verification processes

Skills

• Troubleshooting and Problem-solving
• PowerShell scripting and automation
• Virtualization, C#, WPF/XAML, WiX Toolset
• HTML, CSS, JavaScript, Markdown
• Windows Server and Active Directory management
• Network diagnostics and firewall rule design
• Azure AD, Microsoft 365, DNS record management
• Fortinet, UniFi, Cisco, HP networking
• NinjaOne RMM, ScreenConnect, Team Viewer support
• ConnectWise Manage, Labtech Automate
• IT service and support best practices
• Technical documentation and deployment tooling
• Strong communication and teamwork abilities
• Adaptability in fast-paced environments

Certifications

CompTIA A+ Issued: 2018

• Credential ID: CCT7MH2HPLQ4QDGE

PowerShell Philosophy

See: Invoke-PSPhilosophy

#endregion PortfolioManifest

PS C:\Users\dan> cd ..

PS C:\Users\dan cd projects